Google + Local Search

Why your restaurant may be invisible on Google Maps

A good meal cannot earn a booking from someone who never finds you. Before spending on ads, check what a hungry person actually sees when they search nearby.

Search like a guest

Open a private browser window and search for your venue type plus your suburb. Then try the terms your guests might use: “dinner near me”, “private dining” or “coffee open now”. Note where you appear and what the listing shows.

  • Is the address and opening time accurate, including public holidays?
  • Does the primary category describe what you actually are?
  • Can someone get to a menu or booking in one tap?

Your photos are part of the answer

A listing of old menu shots tells a different story to a room full of life. Show the entrance, the space, the food in context and the people behind the service. Keep images current as the venue changes.

Make reviews a habit, not a campaign

Ask at a natural moment after a good experience. Reply to reviews with care, including the difficult ones. Avoid incentives or scripts; a steady, genuine flow is more useful than a one-off push.

Measure the next step

Watch calls, directions, website visits and bookings alongside visibility. A ranking alone does not tell you whether people are choosing the venue. Start with a monthly check and look for patterns.

Want to see what this might mean for your venue?

Explore digital foundations     Assess your venue
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